Observable Characters

“Nothing is more painful to the human mind as a great and sudden change.” – Mary Shelley

“What are you going to be when you grow up?” must be the most frequent question my young kids are asked. For adults that don’t really know them, it’s a good conversation starter. But I think it also indicates how attached our identities are to our work.

It’s what Vicki Atkinson and I talk about in this week’s episode of the Sharing the Heart of the Matter podcast. Identity at the unemployment office.

One of the fascinating positions that Vicki has held is as a career counselor at the unemployment office. She gives us a glimpse into how the jobs we do become our identity by telling us the stories of some of the people who she coached.

We talk about how being a helper or a boss manifests even when someone is no longer doing that job.

I love Vicki’s powers of observation and ability to draw thru lines – talents that show up when she writes, tells stories, and in the many professional roles she has played.

Here’s a snippet of the podcast where Vicki tells me about the people she met at the unemployment office (with captions so you don’t even have to have the sound on):

Vicki Atkinson and I are big believers in the power of story – to connect us, to create intergenerational healing, and to make meaning out of the events of our lives. Each episode of our podcast starts with someone telling a story in each episode.

Search (and subscribe!) for Sharing the Heart of the Matter on Apple, Amazon, Spotify or Pocket Casts OR Listen to it from your computer on Anchor Episode 72: Smiles from the Unemployment Office

Or subscribe to our YouTube channel to see a video clip of each story: @SharingtheHeartoftheMatter.

Links for this Episode:

Episode 72: Smiles from the Unemployment Office on Anchor

Vicki’s personal blog: Victoria Ponders

Vicki’s post: Different is Good

Vicki’s book: Surviving Sue

Wynne’s book about her beloved father: Finding My Father’s Faith

Related podcast episodes:

Episode 71:  Catching an Edge with Wynne and Vicki

Episode 70: “A” is For Ambivalence with Vicki and Wynne

Episode 69: All You Have To Do Is Ask with Wynne and Vicki

Safety in Stories

“The one thing that you have that nobody else has is you. Your voice, your mind, your story, your vision. So, write and draw and build and play and dance and live only as you can.” – Neil Gaiman

Three stories that have come up recently in my house…

#1

Four-year-old Mr. D loves telling the story about the parking ticket I recently got outside my mom’s apartment. Even though I have the pay-to-park app on my phone, I choose not to pay thinking we’d only be inside for 15 minutes. It’s a story I’d rather not think about given that I ended up paying $43 instead of the $2, but I have to admit, he’s told it so many times that it’s starting to get funny.

#2

The other day, Mr. D wanted to wear shoes with laces and put them on himself. He got them on and then tied about 10 overhand knots as we drove to school. I heard him in the back seat say, “Yeah, that looks good.”

#3

We bought a small red velvet cake at the grocery store recently. When eight-year-old Miss O had a slice of it, she pushed all the cream cheese frosting to the side. I asked if she didn’t care for it. When she said she didn’t, I swiped up a finger full. “Ugh,” she groaned and then added, “Sorry, didn’t mean to ‘yuck’ your ‘yum.’”

The Point

One of the things that I aim for in my house, is that we can express ourselves without judgment. That is, I want to be the place where the kids can tell their stories without worrying how they land.

The funny thing is that it’s had a bonus effect on me where I have to get to talk about the bonehead mistakes I make (like the parking ticket.) I’ve found it’s helped greatly to learn to not let my inner editor curate only the stories I want to talk about.

The Bonus

When I talk with my dear friend and podcast partner, Vicki, I get the boost of knowing she is a really safe person to tell stories to. Not that I always communicate well the first time, but she is such a good and encouraging listener, she brings out the vulnerable and brave me.

By contrast, in our most recent podcast, Episode 71, Catching an Edge with Wynne and Vicki, we talk about the unexpected responses we sometimes get to our stories.

I know I’m not alone in being surprised sometimes by how a story is received. We tell about an experience to a person or persons and then are shocked at how it lands. We thought it was funny and they thought it stupid. We thought it was deep and they only appreciate the surface. Whatever it is, it is out of our control for better or worse.

When our inner editor starts curating the content we share, we sometimes short-circuit our ability to be fully seen. So Vicki and I talk about the healing effect of telling our stories, no matter how they land.

Here’s a snippet of the podcast where I tell Vicki about a recent exchange of stories with a long-time friend (6 minutes with subtitles so you don’t have to have the sound on):

Vicki Atkinson and I are big believers in the power of story – to connect us, to create intergenerational healing, and to make meaning out of the events of our lives. Each episode of our podcast starts with someone telling a story in each episode.

Search (and subscribe!) for Sharing the Heart of the Matter on Apple, Amazon, Spotify or Pocket Casts OR Listen to it from your computer on Anchor Episode 71: Catching an Edge with Wynne and Vicki

Or subscribe to our YouTube channel to see a video clip of each story: @SharingtheHeartoftheMatter.

Episode 71 transcript of the podcast

Links for this Episode:

Episode 71: Catching an Edge with Wynne and Vicki on Anchor

Vicki’s personal blog: Victoria Ponders

Vicki’s recently released book: Surviving Sue

Wynne’s book about her beloved father: Finding My Father’s Faith

(featured photo is Mr. D’s well-tied shoes)

A Full-Circle Story

“Be kind to yourself and share it with the world.” – unknown

The other day I opened my door to an older gentleman who was going door-to-door on behalf of Greenpeace. Let’s call him John. He was warm and friendly and told me he’d grown up in this neighborhood and named the elementary school he attended.

As we were talking about plastic in the ocean, he mentioned that he’d just been talking to a neighbor. She wanted to subscribe for an annual payment. She knew she’d remember to do it because the day he came by was her birthday.

Clearly this neighbor had made an impact on his day. He went on to explain that she and her husband invited him in to sit down as they did the paperwork. It gave him some rest for his aching knees.

I hazarded a guess based on the story he’d told me, “Was it Donna and Bruce?”

“Yes,” he laughingly confirmed even though they are two streets away. There are about 25 houses per block in this neighborhood so he must have knocked on about 50 doors between my house and theirs.

So, I told him the story about how I met Donna and Bruce one evening about four years ago. It was early on in the pandemic and my daughter was doing on-line Kindergarten. I was trying to optimize her desk situation. Someone up the street had put a great kids desk out on the curb to give away. I was trying to carry it home with my 5-year-old daughter, my 6-year-old neighbor, and my 1-year-old son in tow.

And then Donna, who I’d never met before, offered to step in and help. Her delightful spirit is just one of the reasons she’s one of my favorite people to run into in the neighborhood.

[The next time I saw Donna after my conversation with John, the Greenpeace guy, I told her that how John told me the story of how her warmth and kindness had made such a difference to him. It was so fun to see her reaction to one of the many touchpoints of positive impact she must deliver in a day.]

After John, the Greenpeace guy left, my kids and I went out for a walk. We came across him sitting on a garden wall on the next street over resting his aching knees. Because of the stories we’d shared, it felt like he was an old friend. We sat down for a moment and chatted with him before we all moved on, still connected by the thread of narrative.

For a story about an a-ha moment Vicki had as a child about the roots of her dad’s big heart, please listen to our Sharing the Heart of the Matter podcast: Episode 67: Love the Ones That are Different with Vicki and Wynne

Vicki Atkinson and I are big believers in the power of story – to connect us, to create intergenerational healing, and to make meaning out of the events of our lives. Each episode of our podcast will start with someone telling a story in each episode.

To listen to the podcast, Search (and subscribe!) for Sharing the Heart of the Matter on Apple, Amazon, Spotify or Pocket Casts. Or subscribe to our YouTube channel to see a video clip of each story: @SharingtheHeartoftheMatter.

Finding the Rhythm

“When anxious, uneasy and bad thoughts come, I go to the sea, and the sea drowns them out with its great wide sounds, cleanses me with its noise, and imposes a rhythm upon everything in me that is bewildered and confused.” – Rainier Maria Rilke

On my first mountain climbing attempt, a guided climb of Mt. Rainier in the summer of 1998, the lead guide introduced us to the poetry of Robert Service. Whether you or not you like his poetry, he delivers a cadence that I found helpful in keeping a climbing rhythm:

“There’s a race of man who won’t give in
A race that can’t stand still.
So they break the heart of kith and kin
And roam the world at will.”

The Men Who Don’t Fit In by Robert Service

Climbing depends on a steady pace. If you go too fast when roped to your teammates, you create too much slack ahead, and end up pulling the climber behind. If you go too slow, you create drag on someone else. When climbs would get tough, I’d recite the poems in my head and it would regulate my head, heart, and feet.

Thought I don’t climb any more, I still find evidence of pacing in all of the rest of my life. At work, knowing the cadence of team meetings helps to know when we can address issues. At home, rhythm is such a large part of how my little family stays stable. The waking up, eating breakfast, packing lunches, off to school rhythm is the cornerstone of our weekdays. When we get out of sync, it’s like a band that’s lost the beat.

Miss O recently learned to play Ode to Joy on the piano. When feeling like she wants to show off her mastery, she plays it somewhere between double and triple time. Played like that, it quickly becomes Ode to Indigestion.

I’m thinking of all these examples of rhythm and cadence because of an incredible podcast conversation that Vicki and I had with Edgerton award winning playwright, Jack Canfora. As a playwright and trained Shakespearean actor, he thinks a lot about cadence in writing. But for him, it extends beyond the theater. It applies to humor writing and essays as well.

Jack describes himself as a rhythmic writer. I’m thinking of You Make a Mean Salad as an example of his writing and humor. Or perhaps it’s best heard in a play. Step 9 is available as a theatrical podcast.

Thinking of my own writing as someone who tends to extended sentences, I have a lot to learn about calibrating sentences from Jack. Here’s a clip from our podcast where he talks about how Shakespeare balances sentences.

If you’re in the mood for a podcast, listen to this one. It’s got a great rhythm: Episode 56: Master Class In Creativity with Jack Canfora – Part II or search for Sharing the Heart of the Matter on Apple, Amazon Music, Spotify or Pocketcasts.

Links for this Podcast episode:

Jack’s website: Jack Canfora | Playwright | Podcaster | Writing Coach

Jack’s Online Theater Company: New Normal Rep

Jericho by Jack Canfora on Amazon

Jack Canfora on Instagram and Twitter: @jackcanfora

Other podcast episodes featuring Jack:

Episode 4: Why Theater Matters

Episode 55: Master Class in Creativity with Jack Canfora – Part I

From the hosts:

Vicki’s personal blog: Victoria Ponders

Wynne’s personal blog: Surprised by Joy

Vicki’s recently released book: Surviving Sue

Wynne’s book about her beloved father: Finding My Father’s Faith

(featured photo from Pexels)

The Detective’s Toolbox

“It takes courage to grow up and become who you really are.” – e.e. cummings

Mr. D hasn’t wanted to go to his pre-school lately. It’s been such a marked change that it’s evoked the inner detective in me trying to figure out why. Was it the week that the lead teacher went on vacation? Is there a shift in schedule or meals that is bugging him? Is there a particular classmate that he’s having trouble with?

At four-years-old, Mr. D doesn’t seem to have the answers to the questions. I say that like his age is the factor. I’m sure it is in part, but I think we all get stumped about what’s bugging us from time to time.

Yesterday, we’d just parked at the curb and were just sitting there collecting ourselves before we went in to school. Cooper, the dog, was in the front seat next to me. Mr. D from the back seat said, “Cooper is sad.” I asked why and he said, “Cooper is sad because he misses us.”

Oooh, my first break in the case.

So I tried two more things. At the end of the day, I asked Mr. D to tell me a story about school. He told me a story about John waiting in line for the roller coaster on the playground. Another student, Molly, gave John a look and it made him sad. So Mr. D went to play with John and it made John happy.

The second thing was to have him show me something he’d learned that day. They are studying the human body this week. In their study of the stomach and intestines, they put bread into plastic bags with soda water died green to mimic stomach acid.

We repeated the experiment at home so that he could teach his older sister and me. Yes, it’s really gross, but I took one for science’s sake. And giving Mr. D a chance to showcase a bit of how he spent his day made him feel proud of his learning.

Here’s what I noticed. That when we don’t know what’s wrong, we project it on to others like Cooper the dog. We also can get to it by telling stories or acting things out. I haven’t cracked the case entirely yet but I’ve started figuring out the toolset. A similar set of tools probably works for all of us.

Speaking of telling stories, Vicki and I talk with David from the Pinwheel in a Hurricane and unwanted blogs on the Sharing the Heart of the Matter podcast this week. It is a fantastic episode where David talks about doing story work to find clarity, integration, and healing. Check it out: Episode 53: Practicing Creativity with David

Editing That Six-Word Story

The other day we were holding a family meeting where eight-year-old Miss O and I where hotly debating the next thing to do and I asked four-year-old Mr. D if he had an opinion.

“No, I’m not a good talker,” he replied.

Whoa, there’s a six-word story!

I’m sure with his very verbal older sister and his mom that is fascinated by words, it feels like he can’t get a word in edgewise. Funny thing is that he is interested in following along. I notice that the more we talk, the more still he gets. And then when we least expect it, he pops off with a perfectly positioned sentence like on January 1st when he said, “I told you last year not to step on lava.”

It feels like helping these young people write and change their stories as they grow is one of my biggest responsibilities and honors. In this case, I’m hoping to convince Mr. D that his six-word story is better said as, “I’m not a good talker…yet.”

And for more about six-word stories, please tune in to my podcast with Dr. Victoria Atkinson. We know and love her as our blogging, writing, and podcasting friend. But in this case, she brings all her experience as a therapist, professor, college dean, and author to bear to teach us how potent these little stories can be.

Search for Sharing the Heart of the Matter on Apple podcasts, Amazon Music, Spotify, and Pocket casts. And please subscribe! Or click here for the show notes and link to listen to the podcast on Anchor.

(featured photo is mine. I offer these six words as a caption: Despite our care, another worm died)

Talk, Talk, Talk

“We spend the first year of a child’s life teaching it to walk and talk and the rest of its life to shut up and sit down. There’s something wrong here.” – Neil deGrasse Tyson

My daughter, Miss O, learned the power of words early on. She started talking at 10 months and it’s been off to the races ever since. Now she’s eight-years-old, and I’ve learned to get worried when she isn’t talking.

One Sunday when it was just the two of us and Miss O was about three-years-old, I was feeling overwhelmed by the constant talking, singing, and narrating. We were sitting and drawing at the dining room table as the last rays of fall afternoon sunshine filtered into the room. I said to Miss O, “Do you think we could just be quiet for 10 minutes?”

Miss O paused for a moment and then said, “Why?”

About a year later, a friend was at our house trying to troubleshoot a problem with his van. Four-year-old Miss O asked him what was happening and he started, “When hot air meets a cold surface and water forms…” She interrupted him and asked, “You mean condensation?”

I confess, I don’t always listen to her every word. But I recently had the honor of editing a podcast that Miss O did with Vicki and me. As I tuned in with ears to make sure the conversation flowed, I was stunned with the perspective of this delightful young person talking with the incredibly interesting and supportive Vicki Atkinson.

Am I biased? No doubt! But most of all what I noticed is that Miss O has learned to use her words well. And she’s found her voice – to express herself, to give voice to her feelings, to convey her delightful enthusiasm, and at the end, to share her delightful glow with everyone around.

Ha – I just realized this post could have been reduced to one sentence. Miss O is on the Sharing the Heart of the Matter podcast with the always amazing Dr. Vicki Atkinson and me – please listen. Perhaps wordiness runs in the family….

In-Person Meetings and AI

“We live in a world where there is more and more information, and less and less meaning.” – Jean Baudrillard

For this week, I’ve actually had to leave the house to go to work. It’s made me realize how much technology has changed our lives. I’ve worked remotely for years so somehow it was lost on me how different it is to have to walk out the door every morning, until I experienced a stab of anxiety at the beginning of this week.

Especially with two kids and a dog, the number of things I had to plan for was enormous. Knowing that I can dial-in to a meeting even if any one of the three is sick is an amazing benefit. I’ve been spoiled not having to plan transportation and care outside of their schools for my three when I work from home.

But this week I’ve been attending a Microsoft conference that is here in Seattle. No surprise – but the most predominant topic is Artificial Intelligence (AI). [Is it somewhat ironic that as I started to type Art…that Word suggested Artificial Intelligence to fill in?]

Microsoft has made something like a $20 billion investment in AI. The conference was awash with examples of all the things we can do with AI. I will never claim to be a prognosticator, but as someone that’s been in the computer consulting field for 30 years, it’s interesting to puzzle through the application of this technology. All of the below is just my opinion so take it for what it’s worth.

Fine line between helpful and creepy

The most recognizable use of AI is in natural language search. We can type in or say search terms and Bing (Microsoft’s search product) will return results that are (hopefully) right on target for what you want. I question whether it’s helpful to have that abstraction from where the data comes from which makes it harder to verify the veracity of the source of the research.

And then there’s a line between helpful and creepy. The other day a search result popped up about whether to store your open cheese block in a Ziploc bag. It was something I’d recently pondered but hadn’t done any research on. It must have been just a coincidence? Either way, I refused to click on the result – it was too creepy.

Fine line between cool and useful

I was talking about AI with a Microsoft program manager that was in the booth next to me. As we talked through some of the examples, he offered “that’s there’s also a fine line between cool and useful.” All the prototypes and fun demos that have been shown, there’s a cool factor – that still leaves most people scratching their heads over the utility. No doubt humans will figure out how to leverage it but for now, it’s still an idea that is not very real-world.

We’re not getting replaced

This brings me full-circle to the start of the post and why I’ve been leaving the house every day. Because there’s no substitute for in-person relationships. Meeting others, reading body language, having collaborative conversations – there’s no short-cut for that. Even online there’s a palpable difference between a real conversation and a bot supported one.

As I’ve been away from my computer this week, there’s no AI I can set to read my favorite blogs and leave meaningful comments. Not to mention that I wouldn’t get the benefit of reading them. [Yes, this is a roundabout apology for being behind on my blog reading.] So for many reasons, I’m looking forward to staying home, sitting on my couch, and catching up.

In a timely but also ironic way, we’ve started using Otter AI to provide transcripts of our Sharing the Heart of the Matter podcast. See how it does by visiting our latest podcast: Episode 44: Hot Tips for Writing about Family With Brian Hannon

(featured photo from Pexels)

All The Secrets

“Take chances, make mistakes. That’s how you grow. Pain nourishes your courage. You have to fail in order to practice being brave.” – Mary Tyler Moore

The other day my kids and I were out walking in the neighborhood and ran into two brothers, 11-years-old and 9-years-old, from the English family that has moved in up the street. The older brother did a card trick for Miss O. I wasn’t paying attention to all of it, but there was audience involvement, and even some spelling and counting going on.

When the older brother finished and revealed the chosen card – the right one – the younger brother exclaimed quite proudly in his delightful British accent, “It works nearly every time.”

Which made me laugh. The way he said it so charmingly uncovered that a lot of practice has gone into this particular trick.

And it reminded me that often family members know our secrets and weak points. Hopefully, especially when they are working well, within the context of great love and acceptance.

Speaking of family, I spoke with Vicki on this week’s Sharing the Heart of the Matter podcast about how I started my family as a single person. We talk about invitro fertilization, the fears I needed to overcome, the lessons I apply from my dad, and the seven quotes that have helped me change my script from fear to love. Please listen and subscribe on Amazon Music, Apple, Spotify or Pocketcasts to Sharing the Heart of the Matter podcast or find it here on WordPress: Episode 40: The Power of Choice with Wynne Leon

(quote comes from the MSW Blog: Being Brave)

Master Negotiators

“When we were children, we used to think that when we were grownup we would no longer be vulnerable. But to grow up is to accept vulnerability. To be alive is to be vulnerable.” – Madeleine L’Engle

I’ve found that daycare drop-off is an incredible place to observe negotiation skills. These young people who are still very comfortable asking for what they need are masters. Speaking for myself, I think I often give away the power in the negotiation because I’m more concerned about Mr. D’s needs than my own.

At 4-years-old, he’s pretty comfortable going to school so we don’t have really tough drop-offs, but lately he’s been negotiating for upside-down hugs. No, I don’t have to go upside down, thankfully. I pick him up and flip him upside down. It’s a good arm and core workout.

Yesterday morning after I’d done the three we’d agreed upon, Mr. D negotiated for more. He started to hold up four fingers but saw that he was going to get push back and lowered it to two. And then asked for one more after and then one final one, managing to get the four he wanted after all.

I’m thinking about this because in my job we’re negotiating a new contract with an existing client. Here are the ways I think we could learn from the five and under set:

  • Grown-ups, myself included, seem to fear the negotiation process. The idea that someone might use it as an opportunity to walk away is terrifying.
  • It seems like we do a lot of guessing what the other side will do before even making an opening bid. And what they do, is rarely what we’ve guessed. Sure, it’s strategically sound to think through pros and cons, but it stops being fruitful when it freezes us in place.
  • When we lean in to the process, it feels like connection. We seem to have forgotten what many little people know intuitively, that we can just ask for what we need.

Negotiation is vulnerable. Maybe all scenarios where we’re scared we won’t get what we want or need are. But watching these pre-schoolers reminds me that we won’t get anything unless we ask.

For more about negotiating, specifically the role of silence in negotiation, Vicki and I had another great podcast conversation with Dr. Gerald Stein – this time about the waiting game. See Episode 37: The Waiting Game with Dr. Gerald Stein to listen.

(featured photo from Pexels)