Tag: business intelligence

How to Share Insight

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“We teach each other things. People take this for granted, but it’s actually unbelievable.” – Nicholas Christakis

Last weekend, my five-year-old son got two moon balls. They are cratered like the moon and bounce like they are going to leave this atmosphere. That bounce combined with my son’s determination to hit as if he’s aiming for the Green Monster at Fenway Park meant we lost both balls in pretty short order.

He was bummed when we lost the first… and really sad when we lost the second. I sat next to him on the steps and asked, “Do you want to know what I know about being sad.”

“No,” he replied.

It’s all about timing, isn’t it? 🙂 It is one of the keys about sharing insight that I talk with customer experience strategist Karl Baisch about on the How to Share Podcast.

Nicholas Christakis, sociologist from Yale, has this really hopeful view of humans based on our ability to interact and cooperate with others. He says, “We teach each other things. People take this for granted, but it’s actually unbelievable.”

In this episode of ‘How to Share’, Karl and I explore the nuances of how we teach each other things and share insights effectively. We discuss the importance of asking the right questions, the challenges of navigating data, and the significance of context in delivering actionable insights. Our conversation also touches on parenting and how to instill curiosity and critical thinking in children, drawing parallels between data synthesis and everyday experiences.

Here are some takeaways from our conversation:

  • We teach each other things.
  • Real change happens when there’s enough curiosity.
  • Groups have to want an answer to hear it.
  • You gotta share your work product somewhere.
  • You want to avoid analysis paralysis.
  • How do you synthesize it into a story?
  • Insights should breathe new energy and life into anything.
  • You have to contextualize it.
  • You have to ask the right questions.

This is a great episode about the practice of creating insight. Join us as we dig into the who, what, when, where, how and of creating and sharing a-ha moments!

Here’s a short clip from our episode to give you a taste of the great conversation with the bright and engaging Karl Baisch:

Here are some ways you can listen and watch to the full episode:

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48-How to Get Unstuck: Michael Yang on Saying Yes, Resilience, and Coming Alive – The Life of Try: Personal growth, one try at a time.

What happens when you say “yes” to an adventure? Host Wynne Leon talks with tech entrepreneur and author Michael Yang about his memoir Coming Alive on the Ride and the way motorcycle travel became both a literal journey and a powerful metaphor for personal growth. Michael shares how stepping outside your familiar environment can help you hear “life’s invitation” to dream, venture, and rediscover what makes you feel fully awake.Together they explore resilience through the Korean concept of han—the accumulated weight of difficult circumstances—and how setbacks can become fuel for perseverance. Michael reflects on immigrating from Korea at 14, building a life through gratitude and hard work, and learning (again and again) that rejection doesn’t have to be the end of the story.From riding thousands of miles with a lifelong friend to a memorable run-in with Steve Jobs at Macy’s in 1982, Michael’s stories remind us that courage grows through companionship and curiosity. They also discuss the Korean guiding philosophy of Hongik—living in a way that benefits all humankind—and how our bravest tries can ripple outward in ways we may not expect.In this episode, we cover:Why “accepting the invitation” is simple—but the road rarely runs straightHow to tell the difference between healthy risk and avoidable dangerHan, perseverance, and turning setbacks into strengthThe immigrant mindset: gratitude, effort, and going for opportunityFriendship as a confidence builder—on the road and in lifeCuriosity, rejection, and holding onto a vision (plus the Steve Jobs story)Hongik: living for the wider benefit and making a positive dent in the worldWhether you’re craving a literal road trip or a fresh start at home, this conversation will nudge you toward your next brave yes.The Life of Try is a personal growth and self‑help podcast about getting unstuck, navigating uncertainty, and choosing to try—even when it’s uncomfortable, inconvenient, or not your idea.Hosted by Wynne Leon, the show explores how real growth, reinvention, and discovery often begin not with confidence or clarity—but with a single attempt. Through thoughtful interviews, reflective conversations, and real‑world case studies, each episode examines what it looks like to keep going when doubt shows up, plans fall apart, or life forces a change you didn’t ask for.This podcast is for anyone who:Feels stuck or uncertain about what’s nextIs navigating change, burnout, or reinventionWants to live more intentionally without pretending growth is easyBelieves progress starts by trying—again and againThe Life of Try isn’t about hustle or perfection. It’s about learning as you go, surfacing what matters, and sharing what you discover along the way.If you’re ready to surf the uncertainty, outlast the doubts, and step into your own try‑cycle, you’re in the right place.Links for this episode:48-How to Get Unstuck: Michael Yang on Saying Yes, Resilience, and Coming Alive transcriptMichael Yang's websiteComing Alive on the Ride at Barnes & Noble, Amazon
  1. 48-How to Get Unstuck: Michael Yang on Saying Yes, Resilience, and Coming Alive
  2. 47-From Stuck to Momentum: Thomas Edison’s Method for Progress (Try, Learn, Improve, Repeat)
  3. 46: The Quiet Transformation That Changes Everything
  4. 45: The Life of Try: Alex Honnold Case Study
  5. How to Share a Reimagined Sci-Fi Trilogy with Dr. Wayne Runde

Links for this episode:

Karl Baisch on LinkedIn