How to Share Insight

We teach each other things. People take this for granted, but itโ€™s actually unbelievable.” – Nicholas Christakis

Last weekend, my five-year-old son got two moon balls. They are cratered like the moon and bounce like they are going to leave this atmosphere. That bounce combined with my son’s determination to hit as if he’s aiming for the Green Monster at Fenway Park meant we lost both balls in pretty short order.

He was bummed when we lost the first… and really sad when we lost the second. I sat next to him on the steps and asked, “Do you want to know what I know about being sad.”

No,” he replied.

It’s all about timing, isn’t it? ๐Ÿ™‚ It is one of the keys about sharing insight that I talk with customer experience strategist Karl Baisch about on the How to Share Podcast.

Nicholas Christakis, sociologist from Yale, has this really hopeful view of humans based on our ability to interact and cooperate with others. He says, โ€œWe teach each other things. People take this for granted, but itโ€™s actually unbelievable.โ€

In this episode of ‘How to Share’, Karl and I explore the nuances of how we teach each other things and share insights effectively. We discuss the importance of asking the right questions, the challenges of navigating data, and the significance of context in delivering actionable insights. Our conversation also touches on parenting and how to instill curiosity and critical thinking in children, drawing parallels between data synthesis and everyday experiences.

Here are some takeaways from our conversation:

  • We teach each other things.
  • Real change happens when there’s enough curiosity.
  • Groups have to want an answer to hear it.
  • You gotta share your work product somewhere.
  • You want to avoid analysis paralysis.
  • How do you synthesize it into a story?
  • Insights should breathe new energy and life into anything.
  • You have to contextualize it.
  • You have to ask the right questions.

This is a great episode about the practice of creating insight. Join us as we dig into the who, what, when, where, how and of creating and sharing a-ha moments!

Hereโ€™s a short clip from our episode to give you a taste of the great conversation with the bright and engaging Karl Baisch:

Here are some ways you can listen and watch to the full episode:

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48-How to Get Unstuck: Michael Yang on Saying Yes, Resilience, and Coming Alive The Life of Try: Personal growth, one try at a time.

What happens when you say โ€œyesโ€ to an adventure? Host Wynne Leon talks with tech entrepreneur and author Michael Yang about his memoir Coming Alive on the Ride and the way motorcycle travel became both a literal journey and a powerful metaphor for personal growth. Michael shares how stepping outside your familiar environment can help you hear โ€œlifeโ€™s invitationโ€ to dream, venture, and rediscover what makes you feel fully awake.Together they explore resilience through the Korean concept of hanโ€”the accumulated weight of difficult circumstancesโ€”and how setbacks can become fuel for perseverance. Michael reflects on immigrating from Korea at 14, building a life through gratitude and hard work, and learning (again and again) that rejection doesnโ€™t have to be the end of the story.From riding thousands of miles with a lifelong friend to a memorable run-in with Steve Jobs at Macyโ€™s in 1982, Michaelโ€™s stories remind us that courage grows through companionship and curiosity. They also discuss the Korean guiding philosophy of Hongikโ€”living in a way that benefits all humankindโ€”and how our bravest tries can ripple outward in ways we may not expect.In this episode, we cover:Why โ€œaccepting the invitationโ€ is simpleโ€”but the road rarely runs straightHow to tell the difference between healthy risk and avoidable dangerHan, perseverance, and turning setbacks into strengthThe immigrant mindset: gratitude, effort, and going for opportunityFriendship as a confidence builderโ€”on the road and in lifeCuriosity, rejection, and holding onto a vision (plus the Steve Jobs story)Hongik: living for the wider benefit and making a positive dent in the worldWhether youโ€™re craving a literal road trip or a fresh start at home, this conversation will nudge you toward your next brave yes.The Life of Try is a personal growth and selfโ€‘help podcast about getting unstuck, navigating uncertainty, and choosing to tryโ€”even when itโ€™s uncomfortable, inconvenient, or not your idea.Hosted by Wynne Leon, the show explores how real growth, reinvention, and discovery often begin not with confidence or clarityโ€”but with a single attempt. Through thoughtful interviews, reflective conversations, and realโ€‘world case studies, each episode examines what it looks like to keep going when doubt shows up, plans fall apart, or life forces a change you didnโ€™t ask for.This podcast is for anyone who:Feels stuck or uncertain about whatโ€™s nextIs navigating change, burnout, or reinventionWants to live more intentionally without pretending growth is easyBelieves progress starts by tryingโ€”again and againThe Life of Try isnโ€™t about hustle or perfection. Itโ€™s about learning as you go, surfacing what matters, and sharing what you discover along the way.If youโ€™re ready to surf the uncertainty, outlast the doubts, and step into your own tryโ€‘cycle, youโ€™re in the right place.Links for this episode:48-How to Get Unstuck: Michael Yang on Saying Yes, Resilience, and Coming Alive transcriptMichael Yang's websiteComing Alive on the Ride at Barnes & Noble, Amazon
  1. 48-How to Get Unstuck: Michael Yang on Saying Yes, Resilience, and Coming Alive
  2. 47-From Stuck to Momentum: Thomas Edisonโ€™s Method for Progress (Try, Learn, Improve, Repeat)
  3. 46: The Quiet Transformation That Changes Everything
  4. 45: The Life of Try: Alex Honnold Case Study
  5. How to Share a Reimagined Sci-Fi Trilogy with Dr. Wayne Runde

Links for this episode:

Karl Baisch on LinkedIn

56 thoughts on “How to Share Insight

  1. Thanks for sharing.

    I only have one question: Where do you think imagination or an imaginal state fits into the ability or need to share?

    Take care, Julian

    Liked by 1 person

      1. Wynne

        Have you read any of William Blake’s work? If you’re interested, Sir Peter Ackroyd wrote a superb book on his life.

        For me, Blake epitomizes the imaginal state; namely, everything he did in words or his idiosyncratic art lived and came from that space. For us mere mortals, I don’t think we cultivate or take our imagination seriously enough. In fact, I’d go so far as to say that we’ve largely given up on it. If it were otherwise I’d like to think, in a good way, the world would be very different. I have no doubt that if we were to open up our imaginations that the process of sharing, across all vistas of our life, would be vastly improved if only in the lexicon that we chose to deploy.

        Take care, Julian

        Liked by 1 person

      2. What a profound perspective. I just read your recent post about imagination – you are right, we are limited by what we envision. I’ve read some William Blake but appreciate the prod to dig deeper. Thanks, Julian.

        Like

      1. That’s good! He was no doubt very focused on how high he could make the ball go, and not necessarily thinking ahead to how to get the ball back or having it return to him. I remember doing that as a kid with “super-balls” we had. It’s a learning experience to have loss, but a valuable lesson in starting to think ahead and see a bigger picture. As kids we learned quickly to take our superballs to the local schoolyard where we had a better chance of keeping track of them. Loss isn’t always bad if it teaches us a valuable lesson.

        Liked by 1 person

      2. Oh yes – the super balls. I remember those, Tamara! You’re right – we need a wide open place where there are no trees and bushes and no one is around. Hmm, that might be hard to find!

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  2. I love Karl’s point about contextualizing…again and again I find myself coming back to this insight when I’m receiving input I don’t understand. Asking more questions, digging in before drawing conclusions. Great conversation, Wynne! ๐Ÿฅฐ

    Liked by 1 person

  3. I agree with Jane, timing is everything and some times are not always the best times….. learning happens when we are open to it and that takes time and patience. Mr. D was honest. Maybe he’ll find them, maybe not. But maybe one day he might be able to laugh about it. I am going to find time for the podcast, the right time with a full house.

    Liked by 1 person

  4. As ancient Chinese wisdom tells us, “When the student is ready, the teacher will appear.” Mr D., on another or future day, will get the message.

    Liked by 1 person

  5. Looking forward to learning about how to share productively, Wynne. Will be listening soon! That recent podcast delving into listening skills offered great tips around that acrostic, SLANT!

    Liked by 1 person

  6. and I do think it is so important for the ‘audience’ to be curious and really want an answer as you said. not just posing a rhetorical question. I probably would have blurted out, ‘maybe it went up to the moon,’ which would not have helped things at all or sorted things out – I have some things to learn, so looking forward to the full conversation.

    Liked by 1 person

    1. I was tempted to say the ball went to the moon, for sure, Beth. Good news is that I found one of the missing balls. They’re fun but not really suited to staying around. ๐Ÿ™‚

      I like what you say about the audience needing to be curious. Otherwise, it doesn’t really land, does it?

      Liked by 1 person

  7. I agree with Jane, his answer was honest, and I wish more people gave that kind of straightforward response. Some will just say โ€œsure, why not?,โ€ while others go off on a rant like, โ€œIโ€™m not in the mood to hear thatโ€ฆโ€ So good for him! Iโ€™m glad you found one of them, which served as a reward for his solid answer. Iโ€™m planning to listen to the podcast in the next day or so, but I really liked the one about โ€œReal change happens when thereโ€™s enough curiosity.โ€ Thatโ€™s absolutely true.

    Liked by 1 person

    1. I like that insight about real change and curiosity too. It’s one of those things that makes perfect sense when you hear it but I don’t know if I could have said it so concisely before the conversation. Thanks for the comment and for tuning in, Edward!

      Liked by 1 person

  8. What an engaging guest, Wynne! He just dove into that excellent story about having to get access to a colleague’s computer. Love it. I was feeling some old reporter vibes listening to Karl. How do I take what I hear in the interview or lecture I was covering, and find the “high” points that define the whole reason for me covering it? I had to be responsible in sharing facts, but I also needed to distill and find the moments of insight I knew the reader would be interested in. I guess it was part experience and instinct. Thanks, Wynne!

    Liked by 1 person

    1. What an insightful comment, Melanie! Love how you relate this to reporting – you still are making those connections to distill and find insight. Your experience and instincts in action! Thanks for listening and this lovely comment, Melanie!

      Liked by 1 person

  9. Your son’s reply made me laugh, Wynne! You probably didn’t at the time though. ๐Ÿ™‚ And you’re right, it’s all about the timing. I love the points about when real change happens and the need to contextualize. Great chat! ๐Ÿ’–

    Liked by 1 person

  10. It was very fascinating to geek out with you both on a discussion all about data and the way it manifests in our lives, whether it be with teaching our kids around social media and guarding their data or supporting a client with crunching data to meet their needs.

    Itโ€™s mind blowing to think that we are in an age where we are not lacking in data but rather, we are overwhelmed with data, some of which may not be reliable or even hallucinated by AI. Itโ€™s somewhat inspiring to think that it is those who are from the arts and the creative fields, such as creative writing, who can serve as the bridge between the data and the nerds with the everyday people.

    Great conversation! ๐Ÿ’•

    Liked by 1 person

    1. Oh, I love your take on this, Ab. Such a great point about being overwhelmed by data – especially unstructured data. Thanks for hanging with us as we geeked out, my friend! I appreciate you tuning in!

      Liked by 1 person

  11. Mr. D’s response! ๐Ÿ˜› Having met him, I can picture that interaction, and it’s cracking me up. I hope he got over his sadness eventually. Poor little dude. :/

    Liked by 1 person

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