“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
My dad once made a comment that when he focused on a topic for a sermon, there was a noticeable effect on his life. If he was preaching about parenthood, he’d be a better parent for that week. Likewise about being a better husband, friend or citizen as he focused on those topics.
As I was writing my post for Pointless Overthinking this week, The Art of Apology, I found the same ripple effect in my life. Reading through Dr. Harriet Lerner’s book Why Won’t You Apologize gave me so many great talking points for how to sincerely apologize and it also reminded me of the practice of accepting apologies, especially from kids.
Two points that really resonated with me. The first was not to brush off an apology with a “it’s no problem” when someone, especially a child, has worked up the courage to offer one.
And the second was not to use an apology as a springboard to a lecture. Responding to an apology with something like “Well, I’m glad to hear you apologize for hitting your brother because we don’t do that in this family” is the best way to make kids regret ever offering one.
When we apologize, we help heal the wound however slight for someone else. When we accept an apology, we affirm the courage of someone else to voice their mistakes.
As Dr. Lerner says “We take turns at being the offender and the offended until our very last breath. It’s reassuring to know that we have the possibility to set things, right, or at least know that we have brought our best selves to the task at hand, however the other person responds.”
The other day my 6-year-old daughter was making sticker art for people in her life. One mermaid that she made lost an itty-bitty piece of her tail and my daughter said, “I’m going to give this one to Nana. Because even though I lost the sticker, she’s a great forgiver.”
Isn’t that a great way to be known?