“We teach each other things. People take this for granted, but it’s actually unbelievable.” – Nicholas Christakis
Last weekend, my five-year-old son got two moon balls. They are cratered like the moon and bounce like they are going to leave this atmosphere. That bounce combined with my son’s determination to hit as if he’s aiming for the Green Monster at Fenway Park meant we lost both balls in pretty short order.
He was bummed when we lost the first… and really sad when we lost the second. I sat next to him on the steps and asked, “Do you want to know what I know about being sad.”
“No,” he replied.
It’s all about timing, isn’t it? 🙂 It is one of the keys about sharing insight that I talk with customer experience strategist Karl Baisch about on the How to Share Podcast.
Nicholas Christakis, sociologist from Yale, has this really hopeful view of humans based on our ability to interact and cooperate with others. He says, “We teach each other things. People take this for granted, but it’s actually unbelievable.”
In this episode of ‘How to Share’, Karl and I explore the nuances of how we teach each other things and share insights effectively. We discuss the importance of asking the right questions, the challenges of navigating data, and the significance of context in delivering actionable insights. Our conversation also touches on parenting and how to instill curiosity and critical thinking in children, drawing parallels between data synthesis and everyday experiences.
Here are some takeaways from our conversation:
- We teach each other things.
- Real change happens when there’s enough curiosity.
- Groups have to want an answer to hear it.
- You gotta share your work product somewhere.
- You want to avoid analysis paralysis.
- How do you synthesize it into a story?
- Insights should breathe new energy and life into anything.
- You have to contextualize it.
- You have to ask the right questions.
This is a great episode about the practice of creating insight. Join us as we dig into the who, what, when, where, how and of creating and sharing a-ha moments!
Here’s a short clip from our episode to give you a taste of the great conversation with the bright and engaging Karl Baisch:
Here are some ways you can listen and watch to the full episode:
- The podcast player embedded below
- Click this link to watch in a browser: How To Share Life’s Challenges with Michelle Oram
- Subscribe to How To Share on Spotify, Amazon Music, or Apple Podcasts
- Subscribing to the YouTube channel: https://www.youtube.com/@howtosharepodcast
Please listen, watch, provide feedback and subscribe.
How to Share Our Luck with Gil Gillenwater – How To Share
Links for this episode:
Karl Baisch on LinkedIn
Thanks for sharing.
I only have one question: Where do you think imagination or an imaginal state fits into the ability or need to share?
Take care, Julian
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Hi Julian! What an interesting question. Perhaps the way we imagine how things will be received affects how we share. What do you think?
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Wynne
Have you read any of William Blake’s work? If you’re interested, Sir Peter Ackroyd wrote a superb book on his life.
For me, Blake epitomizes the imaginal state; namely, everything he did in words or his idiosyncratic art lived and came from that space. For us mere mortals, I don’t think we cultivate or take our imagination seriously enough. In fact, I’d go so far as to say that we’ve largely given up on it. If it were otherwise I’d like to think, in a good way, the world would be very different. I have no doubt that if we were to open up our imaginations that the process of sharing, across all vistas of our life, would be vastly improved if only in the lexicon that we chose to deploy.
Take care, Julian
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What a profound perspective. I just read your recent post about imagination – you are right, we are limited by what we envision. I’ve read some William Blake but appreciate the prod to dig deeper. Thanks, Julian.
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An honest reply from Mr O! 😂
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Right, Jane! Late yesterday I actually found one of the moon balls – you wouldn’t believe the excitement. 🙂
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😊🤗
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That’s good! He was no doubt very focused on how high he could make the ball go, and not necessarily thinking ahead to how to get the ball back or having it return to him. I remember doing that as a kid with “super-balls” we had. It’s a learning experience to have loss, but a valuable lesson in starting to think ahead and see a bigger picture. As kids we learned quickly to take our superballs to the local schoolyard where we had a better chance of keeping track of them. Loss isn’t always bad if it teaches us a valuable lesson.
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Oh yes – the super balls. I remember those, Tamara! You’re right – we need a wide open place where there are no trees and bushes and no one is around. Hmm, that might be hard to find!
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I love Karl’s point about contextualizing…again and again I find myself coming back to this insight when I’m receiving input I don’t understand. Asking more questions, digging in before drawing conclusions. Great conversation, Wynne! 🥰
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Ah, said like a true educator! Yes, ask more questions. Love this takeaway, dear Vicki. So smart!
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I dunno about that…but you’re sweet! Loved the conversation with Karl! Great takeaways! 🥰
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Great podcast, Wynne! I like this one: “Real change happens when there’s enough curiosity.”
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I like that one too. Thank you so much for letting me know what landed for you, Dana!
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I appreciate the takeaway summaries you share Wynne for when I don’t listen to the whole episode!
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It’s so helpful to know what works for you. Thank you for that feedback, Brad!
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I agree with Jane, timing is everything and some times are not always the best times….. learning happens when we are open to it and that takes time and patience. Mr. D was honest. Maybe he’ll find them, maybe not. But maybe one day he might be able to laugh about it. I am going to find time for the podcast, the right time with a full house.
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Ah, I love what you say that learning happens when we are open to it. I hope you enjoy your full house, Clay! Thanks for putting this on your listen list.
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Great advice, no question about it. Context and timing— get them right and the rest can fall into place.
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Love how you say, “can.” Exactly!
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Your son is great !
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I agree, Cristiana!
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Your son wasn’t ready for a lesson at that moment. It’s good he could share that.
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I love how you sum it up, Elizabeth. Exactly – I’m glad he could say “no” as well!
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👍🏼
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As ancient Chinese wisdom tells us, “When the student is ready, the teacher will appear.” Mr D., on another or future day, will get the message.
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Right, Dr. Stein! Even parents have to be patient. 🙂
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You’ve just described one of the biggest challenges of parenting. We have something to share. And our kids don’t want to hear the great lesson we have to share. Oh poor Mr. D! I get it! Ha ha!
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You said it perfectly, Brian! Oh dear – sometimes we have to keep our wisdom to ourselves. 🙂 ❤
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Looking forward to learning about how to share productively, Wynne. Will be listening soon! That recent podcast delving into listening skills offered great tips around that acrostic, SLANT!
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Thank you for tuning in, Nancy! I love knowing that SLANT was helpful to you – I’d never heard of it before Vicki mentioned it.
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and I do think it is so important for the ‘audience’ to be curious and really want an answer as you said. not just posing a rhetorical question. I probably would have blurted out, ‘maybe it went up to the moon,’ which would not have helped things at all or sorted things out – I have some things to learn, so looking forward to the full conversation.
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I was tempted to say the ball went to the moon, for sure, Beth. Good news is that I found one of the missing balls. They’re fun but not really suited to staying around. 🙂
I like what you say about the audience needing to be curious. Otherwise, it doesn’t really land, does it?
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I agree with Jane, his answer was honest, and I wish more people gave that kind of straightforward response. Some will just say “sure, why not?,” while others go off on a rant like, “I’m not in the mood to hear that…” So good for him! I’m glad you found one of them, which served as a reward for his solid answer. I’m planning to listen to the podcast in the next day or so, but I really liked the one about “Real change happens when there’s enough curiosity.” That’s absolutely true.
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I like that insight about real change and curiosity too. It’s one of those things that makes perfect sense when you hear it but I don’t know if I could have said it so concisely before the conversation. Thanks for the comment and for tuning in, Edward!
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I get energized by insights, Wynne; my reading provides me with many plus what I gain through Fellowship. It would be a dull world without insights —
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I love this, John. It would be a dull world without insights!
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What an engaging guest, Wynne! He just dove into that excellent story about having to get access to a colleague’s computer. Love it. I was feeling some old reporter vibes listening to Karl. How do I take what I hear in the interview or lecture I was covering, and find the “high” points that define the whole reason for me covering it? I had to be responsible in sharing facts, but I also needed to distill and find the moments of insight I knew the reader would be interested in. I guess it was part experience and instinct. Thanks, Wynne!
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What an insightful comment, Melanie! Love how you relate this to reporting – you still are making those connections to distill and find insight. Your experience and instincts in action! Thanks for listening and this lovely comment, Melanie!
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Sometimes kids just don’t want to be comforted despite our best intentions! (To be fair, I’d be upset if I lost two moon balls too.)
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To be fair – I was upset we lost two moon balls as well. 🙂
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You’re a treasure, Wynne. Two moon balls would be quite fun. For a minute! 😄
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How did you know that was about how long we had each before we lost them, Michele? 🙂
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😄
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Your son’s reply made me laugh, Wynne! You probably didn’t at the time though. 🙂 And you’re right, it’s all about the timing. I love the points about when real change happens and the need to contextualize. Great chat! 💖
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Oh, I thought it was funny too! Tried not to laugh at the time since he was sad… 🙂 Thanks, Lauren!
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You’re an awesome mom, Wynne! Have a great weekend!
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I love the D story! 😁 Looking forward to listening😎
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Thanks, Todd!
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It was very fascinating to geek out with you both on a discussion all about data and the way it manifests in our lives, whether it be with teaching our kids around social media and guarding their data or supporting a client with crunching data to meet their needs.
It’s mind blowing to think that we are in an age where we are not lacking in data but rather, we are overwhelmed with data, some of which may not be reliable or even hallucinated by AI. It’s somewhat inspiring to think that it is those who are from the arts and the creative fields, such as creative writing, who can serve as the bridge between the data and the nerds with the everyday people.
Great conversation! 💕
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Oh, I love your take on this, Ab. Such a great point about being overwhelmed by data – especially unstructured data. Thanks for hanging with us as we geeked out, my friend! I appreciate you tuning in!
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Mr. D’s response! 😛 Having met him, I can picture that interaction, and it’s cracking me up. I hope he got over his sadness eventually. Poor little dude.
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It was pretty funny! Yes, his sadness didn’t stay long! 🙂
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I’m glad to hear that. 🙂
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Mr. D is always a winner!
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Aw, thank you, Mary!
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