In-Person Meetings and AI

We live in a world where there is more and more information, and less and less meaning.” – Jean Baudrillard

For this week, I’ve actually had to leave the house to go to work. It’s made me realize how much technology has changed our lives. I’ve worked remotely for years so somehow it was lost on me how different it is to have to walk out the door every morning, until I experienced a stab of anxiety at the beginning of this week.

Especially with two kids and a dog, the number of things I had to plan for was enormous. Knowing that I can dial-in to a meeting even if any one of the three is sick is an amazing benefit. I’ve been spoiled not having to plan transportation and care outside of their schools for my three when I work from home.

But this week I’ve been attending a Microsoft conference that is here in Seattle. No surprise – but the most predominant topic is Artificial Intelligence (AI). [Is it somewhat ironic that as I started to type Art…that Word suggested Artificial Intelligence to fill in?]

Microsoft has made something like a $20 billion investment in AI. The conference was awash with examples of all the things we can do with AI. I will never claim to be a prognosticator, but as someone that’s been in the computer consulting field for 30 years, it’s interesting to puzzle through the application of this technology. All of the below is just my opinion so take it for what it’s worth.

Fine line between helpful and creepy

The most recognizable use of AI is in natural language search. We can type in or say search terms and Bing (Microsoft’s search product) will return results that are (hopefully) right on target for what you want. I question whether it’s helpful to have that abstraction from where the data comes from which makes it harder to verify the veracity of the source of the research.

And then there’s a line between helpful and creepy. The other day a search result popped up about whether to store your open cheese block in a Ziploc bag. It was something I’d recently pondered but hadn’t done any research on. It must have been just a coincidence? Either way, I refused to click on the result – it was too creepy.

Fine line between cool and useful

I was talking about AI with a Microsoft program manager that was in the booth next to me. As we talked through some of the examples, he offered “that’s there’s also a fine line between cool and useful.” All the prototypes and fun demos that have been shown, there’s a cool factor – that still leaves most people scratching their heads over the utility. No doubt humans will figure out how to leverage it but for now, it’s still an idea that is not very real-world.

We’re not getting replaced

This brings me full-circle to the start of the post and why I’ve been leaving the house every day. Because there’s no substitute for in-person relationships. Meeting others, reading body language, having collaborative conversations – there’s no short-cut for that. Even online there’s a palpable difference between a real conversation and a bot supported one.

As I’ve been away from my computer this week, there’s no AI I can set to read my favorite blogs and leave meaningful comments. Not to mention that I wouldn’t get the benefit of reading them. [Yes, this is a roundabout apology for being behind on my blog reading.] So for many reasons, I’m looking forward to staying home, sitting on my couch, and catching up.

In a timely but also ironic way, we’ve started using Otter AI to provide transcripts of our Sharing the Heart of the Matter podcast. See how it does by visiting our latest podcast: Episode 44: Hot Tips for Writing about Family With Brian Hannon

(featured photo from Pexels)

Thank Goodness They Survived

The only way to make sense out of change is to plunge into it, move with it, and join the dance.” – Alan Watts

The other day I was out for breakfast with my brother, his wife and my kids. We went to my neighborhood cafe that we used to meet at every weekend before the pandemic but have only been back about a handful of times since. Greeted warmly by the staff who marveled at how big the kids have gotten, it was such a feeling of homecoming. As we left, my sister-in-law said, “Thank goodness they survived.”

I find myself saying that a lot these days about businesses that I love but imagine didn’t have an easy time weathering the pandemic. There has been much hardship but it’s also been combined with innovation. Like with the theater. As an example, my friend and colleague Jack Canfora is releasing a theatrical podcast this fall – his theater company is performing one of the plays he’s written and then releasing it in seven podcast episodes.

I had a chance to interview Jack about how he came up with this idea and that not only democratizes our access to theater but also lets us all participate and be patrons of the arts. It’s the topic of my Pointless Overthinking post this week: Adding Innovation to the Grand Theatrical Tradition

(featured photo from Pexels)