“Serenity comes when you trade expectations for acceptance.” – Buddha
Last week when I was writing about WordPress data, I couldn’t find the answer to why emails of posts from my blog include a “like” link at the bottom but emails from other blogs like the posts I write for the Pointless Overthinking blog for don’t have the “like” link – just the “comment” link.
I did my due diligence trying to find the answer by googling the question and by searching the WordPress FAQs and knowledge base but there was nothing there that I could find. So I used the contact us function provided by WordPress.
It took a back and forth but they answered my question:
Thanks for sharing the screenshots!
It seems that this is a known bug, however, the reason why it affects
pointlessoverthinking.comand not your other one is that it only occurs on sites with the Business, Pro, and eCommerce plans.Our developers are already aware of this but are backed up with other areas requiring their urgent attention. I will mention your case to them but we cannot guarantee a fix for this anytime soon.
So, I have an answer. It makes me rethink wanting to upgrade to a plan other than my free one. I’m glad they are working on urgent issues but this has been happening for at least 3-4 months, possibly more so I hope it’s working its way up the queue.
But it was a good lesson that WordPress does respond to its users on questions that you can’t find the answer to anywhere else!
(featured photo from Pexels)
Surprised By Joy 